Archive for the ‘Maintenance’ Category

Keys to a Long Lasting Vehicle

Wednesday, June 30th, 2010

We’re living in a disposable society. Everything from elaborate packaging to our clothing. Even cell phones are disposable. When replacement is cheaper than repair, the term “built to last” goes by the wayside. An exception is our vehicles. They’re still a very big investment and we want to make them last as long as possible – and we want to make keeping them as cheap as possible. When talking cars, it’s all about preventive maintenance. There is an old saying that says, “a stitch in time saves nine” and that is really true when it comes to taking care of your car. A great example is coolant service.

Your coolant not only protects your engine from overheating and freezing – it must also protect cooling system components from corrosion. Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That’s why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And of course, don’t forget those oil changes right on schedule. Skipping even one change can start the build up of harmful oil sludge.

Our engines are full of gaskets and seals. Fresh fluids condition those gaskets and seals to keep them from drying out and leaking. Automotive fluids contain additives that help clean and lubricate the various systems they protect. Over time, the additives are used up and the fluid just does not provide the protection it did when it was fresh. And don’t forget the mechanical systems. Changing brake pads before they are worn to the point that they cause damage to rotors is a great way to keep your operating costs down.

Replacing serpentine belts and timing belts on schedule is much cheaper than repairing the damage that can be caused by failure. Also, air filters, fuel filters, PCV valves and batteries are all important. Regular wheel alignments, tire rotation and balancing will make your tires last longer. And don’t forget to replace your shocks and struts when they wear out. Your fuel system needs regular cleaning to keep running well, prevent mechanical damage and reduce fuel consumption.

Now this is a lot to remember – too much really. But it is your Richmond automotive technician’s job to keep on top of this stuff. At Repairs Preventive Maintenance we can tell you what your manufacturer recommends and help you with a plan to take care of it. We can advise you about which maintenance schedule you should use – the regular schedule or the severe service schedule – depending on the kind of driving you do. We also know the right fluids for your vehicle and may even suggest higher mileage formulations for your older vehicle.

Bottom line – take care of this stuff on schedule and you will reduce operating costs, prevent costly damage and maintain your warranty coverage.

Of course, you want your car to look as good as it runs. Regular washing will prevent rust and protect your finish. Take advantage of cleaners, waxes and protectants for your interior and tires. Your vehicle will look great and you’ll be proud to drive it longer.

Most of us can’t afford to throw away our car when it breaks down. By budgeting for regular preventive maintenance, we can prevent many inconvenient – and expensive – problems down the road, and can keep driving “old faithful” for years to come.

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Which Item is Most Stolen from Vehicles in Richmond?

Wednesday, June 16th, 2010

Which item is most often stolen from vehicles in Richmond?

Is it:

  1. Stereo
  2. Wheels
  3. Air Bag
  4. DVD System

Well, if you said stereo – you used to be right. But airbags have now surpassed stereos as the biggest target for theft in Richmond – approximately 50,000 a year are stolen across the country. New airbags cost about $1,000, but go for $50 to $200 on the black market in Richmond.

Stolen airbags are making their way back into cars that have been in an accident. Of course, the danger to the consumer of having a stolen airbag installed is that you can never be sure what may have previously affected them and if they will work right when you need them.

Contact Repairs Preventive Maintenance for more information about where to get your airbags checked or replaced.
Find us at 4705 W Broad St, Richmond, Virginia 23230
You can reach us by phone at: 804-358-9576

There are reports that 1 in 25 airbag replacements are stolen or salvaged airbags – or no airbag is installed at all.

That is definitely one car part you don’t want to take a chance with, so Repairs Preventive Maintenance recommends following these guidelines:

  • Use a reputable collision repair center that employs ASE certified mechanics (we can offer recommendations at Repairs Preventive Maintenance).
  • Inspect the invoice to ensure that the repair shop purchased the airbag from a manufacturer, dealer, or recycler. If you can inspect the airbag prior to installation, it should be packaged in a sealed container from the manufacturer.
  • You will see the SRS light (Supplemental Restraint System) when you first start your vehicle up. This tells you that the airbag system is activated. If you do not see the SRS light, there is likely a problem with the airbag system.

For more information, contact Kyler at Repairs Preventive Maintenance by calling 804-358-9576.

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Synthetic Oil

Friday, May 21st, 2010

If you aren’t currently using synthetic motor oil in your Richmond vehicle, maybe now’s the time to consider it. Need more information? Well, synthetic motor oil is a substitute for petroleum based oil.

Synthetic oil doesn’t gel or gum-up like petroleum based oil and it doesn’t vaporize as easily. It protects better in severe driving conditions like stop and go driving around Richmond, as well as in very hot or very cold conditions. More and more new vehicles are being delivered with full synthetic motor oil; with the recommendation to use synthetic for the life of the vehicle.

Why is this? Synthetic motor oil maximizes engine power and fuel economy. To see why; we’d need a microscope, so we’ll have to settle for using our imaginations.

The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is more slippery, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there’s less friction. That means better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn’t sludge up like conventional oil, so it prevents those small oil passages from clogging up.

Some manufacturers are extending oil change intervals. The added protection of synthetic oil covers you for these longer intervals. Talk with your service advisor about how you drive and see if he thinks you can benefit from synthetic oil. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us here in Richmond have a busy life and might occasionally miss an oil change; go ahead admit it. Since we’re not perfect, doesn’t it make sense to use a motor oil that’s got your back?

Now synthetic oil costs more. But it lasts longer, protects better and increases fuel economy. You’ll likely save money in the long run. If you’re serious about making your car last longer, start using synthetic motor oil right away.

Give us a call at 804-358-9576 to schedule an oil change, or visit us at our Repairs Preventive Maintenance website

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Maintenance Free Myth

Thursday, May 13th, 2010

Sometimes we hear people say, “What’s up with all this maintenance stuff? Modern cars just don’t break down.” While it is true that today’s cars and trucks are extremely reliable, they are also becoming increasingly complicated and use more exotic materials than ever before. All that complexity demands higher tolerances for everything. For example, most folks don’t realize how high tech automotive fluids have become. Fluids like, engine oil, transmission fluid, coolant and brake fluid.

Did you know that a modern engine would not run for more than a few months using motor oil formulas from 30 years ago? Today’s automotive fluids contain a much higher percentage of additives to protect your vehicle’s components from premature wear and corrosion. Time and miles march on for all of our cars. Please don’t think we’re using scare tactics to get you to take care of your maintenance – but here are some personal stories from AutoNetTV staff members to emphasize the importance of getting things done when they are due. Names are withheld to avoid embarrassment to those who should know better. Even though they should know better, it usually comes down to real life: time and budget. But they are tales of a stitch in time saves nine.

The first comes from a staffer who bought a used pick-up truck for his son. The oil was clean and all the fluids were topped off. A short time later, the truck overheated on the highway and shut down. The repair shop diagnosed the problem: the radiator pan was corroded and dumped the coolant. Even though the coolant level was correct, it was clear that the coolant had never been exchanged – just topped off from time to time. While this kept the engine cool, all of the anti-corrosion additives had worn out; the coolant became acidic and ate through the radiator pan. The cost: hundred of dollars and four days in the shop. This demonstrates the need to get your coolant exchanged on schedule.

Another story involves the true cost of skipping an annual inspection. Our staffer took his SUV in for the Virginia safety inspection to renew his registration. At the inspection station, he learned that the law had changed and that his newer rig only required an inspection every two years. He was very happy to save the $45 bucks. The problem was, his rear brake pads were very worn. Two months later, it was bad enough that he could hear the grind – over the radio, DVD player and the kids. He took it in to get the bad news. Both of the rear brake rotors were damaged. The left one could be resurfaced. The right had to be replaced. So saving a few bucks on his safety inspection turned into an extra $500 over what brake pad replacement would have been. Moral of the story: don’t skip your annual inspections. The irony is that many Richmond service centers would have done a brake inspection for free.

Next: a teenage daughter and a curb. Daddy’s little princess smacked a curb when she turned into a shopping center and popped the tire. The problem came when Dad didn’t get an alignment. The impact was hard enough to ruin the tire – so it was hard enough wreck the alignment. But instead of an alignment after the first tire, Papa ended up buying a second tire a few months later – and then an alignment.

Situation: son and wife with cars from the same manufacturer with essentially the same engine. Our staffer checked the son’s maintenance schedule and saw that it needed a timing belt replacement at 90,000 miles/145,000 km. He had it done – it cost several hundred dollars. His wife’s car had about 60,000 miles/97,000 km, so it should be ok for a while. Right? Wrong. The problem was that the wife had the turbo charged version. Its belt was scheduled for replacement at 60,000 mi/97,000 km. At 63,000 mi./101,000 km, the belt snapped on the interstate. The valves all crashed down into the cylinders at high speed and the entire head was shredded and had to be replaced. The cost: several thousand dollars. Does he wish he had checked the maintenance schedule? You bet he does – every time he passes a big-screen TV.

We’re talking about taking care of little things before they become big things. And when you take care of the little things, your car runs better and is more economical to operate. Remember to save those maintenance records. It’ll show potential buyers that you’ve taken care of your vehicle and it will help you get a better price. Or when you buy a used car, check those records. If there aren’t any, assume that the maintenance hasn’t been done and take it to your Chesterfield or Hanover service center for an inspection. Take care of unperformed maintenance sooner rather than later.

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Technician Training

Thursday, April 15th, 2010

Your car is important to you and keeping it running is vital to your lifestyle. That’s why you should have it serviced regularly. And even though it may just be routine maintenance, you want it done right.

It’s also very important to Repairs Preventive Maintenance to keep you happy and on the road. You might be surprised at the amount of money service centers like Repairs Preventive Maintenance spend every year to make sure their technicians are properly trained.

Repairs Preventive Maintenance offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that we can care for your car properly. Repairs Preventive Maintenance subscribes to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Technicians at Repairs Preventive Maintenance follow these procedures so we can safely deliver a consistent level of high-quality service.

Some services require the use of specialized equipment. Technicians at Repairs Preventive Maintenance are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by Repairs Preventive Maintenance and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of Repairs Preventive Maintenance to provide fast, courteous service. You should feel free to ask your Repairs Preventive Maintenance technician or one of our managers about your service or for more information about our recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

Give Repairs Preventive Maintenance a call by dialing 804-358-9576.

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Severe Service Requirements

Wednesday, March 31st, 2010

A lot of our viewers have asked whether or not they should use their severe service maintenance schedule, which is listed in their car owners’ manual. It can be confusing. Let’s clear the air on this subject. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She’s been in the automotive business for 20 years and is a speaker, a trainer, and a writer. Cricket says there’s so much confusion on this topic because, “Most owners’ manuals actually have two maintenance schedules. Sometimes these are called ‘regular service’ and ’severe service’. Sometimes they’re simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement, and transmission service be done more often: either in fewer miles or in less time.

Manufacturers create these specific schedules for each vehicle they make. So there isn’t one generic schedule that applies to all cars. In addition to your owners’ manual, Richmond automotive repair centers subscribe to information services that provide the maintenance schedules for every vehicle – so they can help you know when to take care of needed services. Below is a typical definition for severe service.

  • Most trips are less than four miles
  • Most trips are less than ten miles and outside temperatures are below freezing
  • You drive in very hot weather
  • The engine is at low speed most of the time (not on the highway)
  • Stop and go driving
  • You operate your vehicle in dusty or muddy conditions
  • You tow a trailer, regularly carry heavy loads or carry a car-top carrier

It’s common sense: Just a few minutes at freeway speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than ten miles when it’s very cold, don’t allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to breakdown more quickly. Dusty and muddy driving means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving. Look at your owners’ manual, or talk with your Repairs Preventive Maintenance service advisor who can help you know which schedule to follow. Repairs Preventive Maintenance is located at 4705 W Broad St, Richmond Virginia.,

Here is what a fleet manager said recently: “Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer’s severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science.

Make an honest evaluation of your driving habits. Unless you do mostly Virginia highway driving in moderate weather, you’ll likely have a fairly good amount of severe service mixed in. Some people just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

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